Unfortunately, when it comes to dining out, negative experiences are more memorable than positive ones. Because of this, you can be sure if any diners have a bad time at your restaurant, it won’t be long before their family, friends, neighbours or even casual acquaintances know about it. One thing is for certain though; the worst reputation you can get is one of poor hygiene.
While few can honestly say that they enjoy cleaning, there is some satisfaction to be gained from a job well done. Cleaning should be considered as part of the necessary preparation involved with handling or cooking food. Just as an oven needs to be preheated before a joint of meat goes in, surfaces need to be scrubbed, scoured and wiped before food can be prepared on them. These activities do not need to become a massive chore; once initiated into a routine, staff should be able to complete these actions effectively and regularly. Some chores will require a ‘clean as you go’ approach, others may need to be done daily and some less frequently still. It is important that all staff are aware of what needs doing and when to ensure that the correct level of hygiene is maintained all day, every day.
Aside from the obvious reasons to clean in areas where food is prepared, such as to avoid contamination and make a good impression on customers, there are other things to consider too. As well as keeping bacteria at bay, cleaning also reduces opportunities for bacterial multiplication by removing food particles and a clean area is also much less likely to attract pests. Keeping on top of spillages is also vital for safety in the kitchen as accidents can occur on wet or greasy floors which make it easy to slip. Finally, food establishment owners have a legal obligation to maintain food safety standards to a certain level.
Local authorities are responsible for producing a Food Law Enforcement Plan which identifies measures they will take each year within their area to ensure food safety within food businesses. Businesses therefore need to create and follow a cleaning schedule which can help them maintain a satisfactory status and avoid embarrassing cases of contamination.
So how should food businesses structure their cleaning to make sure it is of a high enough standard?
Six Stages of Cleaning
Stage 1 – Pre-clean. Remove loose and heavy soiling, for example, scrape plates and chopping boards, or soak pans.
Stage 2 – Main clean. Wash with hot water and detergent.
Stage 3 – Rinse. Remove any traces of detergent and food particles with clean hot water.
Stage 4 – Disinfection. Use a chemical disinfectant, and leave it on for the correct contact time.
Stage 5 – Final rinse. Use clean hot water.
Stage 6 – Dry. If possible, leave items to dry naturally in the air, because the use of drying cloths can spread bacteria. If you have to use a cloth try to use disposable paper ones.
The development of a cleaning schedule is an employer’s responsibility. It should set out which tasks should be done, how certain areas should be cleaned and who is responsible for each task. Plenty of time should be allowed to ensure that all cleaning duties are carried out to a satisfactory level.